Pilot of “housing surgeries” in Flying Start Children’s Centres
From September 2017, colleagues from Luton’s housing department have been providing regular “housing surgeries” in children’s centre premises. The sessions are available to families with any children aged five and under and give families the opportunity to discuss any housing related problems they are having.
Each surgery is attended by two housing officers; one from the Secure Tenancy team and a second from the Temporary Accommodation team. Children’s centres provide a room for the surgeries and meet and greet the families attending, taking the opportunity to inform families about other services offered by Luton’s Flying Start Children’s Centres.
Families can book a timed slot (30 mins) to attend and speak to the housing officers. Both the children’s centre and the housing teams are advertising the surgeries.
The housing department are offering one half day session to each neighbourhood on a monthly basis. Each neighbourhood has selected a regular slot for their surgery and will keep to the same pattern each month. If parents cannot access a session at their local children’s centre they can be encouraged to book a surgery at another centre.
|Flying Start Children’s centre||Room/building
|Day/week||Dates in Autumn term|
|Flying Start North
Redgrave CYP Centre
|9am – 1pm first Thursday each month||7th Sept
|Flying Start West
|Dallow Primary School site
|9am – 12 noon second Monday each month||11th Sept
|Flying Start Central
|Beech Hill Primary
|9am- 1pm third Wednesday each month||20th Sept
|Flying Start South
|Units 3G and 4G
Gallery Level, The Mall
|9am- 1pm fourth Monday each month||25th Sept
(no date in Dec)
September and October sessions have now taken place. This pilot project will run initially for four months from September until December 2017 and will be reviewed to evaluate the success before a decision is made to continue it.