Housing Surgeries Pilot

Pilot of “housing surgeries” in Flying Start Children’s Centres

From September 2017, colleagues from Luton’s housing department have been providing regular “housing surgeries” in children’s centre premises. The sessions are available to families with any children aged five and under and give families the opportunity to discuss any housing related problems they are having.

Each surgery is attended by two housing officers; one from the Secure Tenancy team and a second from the Temporary Accommodation team. Children’s centres provide a room for the surgeries and meet and greet the families attending, taking the opportunity to inform families about other services offered by Luton’s Flying Start Children’s Centres.

Families can book a timed slot (30 mins) to attend and speak to the housing officers. Both the children’s centre and the housing teams are advertising the surgeries.

The housing department are offering one half day session to each neighbourhood on a monthly basis. Each neighbourhood has selected a regular slot for their surgery and will keep to the same pattern each month. If parents cannot access a session at their local children’s centre they can be encouraged to book a surgery at another centre.

Flying Start Children’s centre Room/building

Postal address

Day/week Dates in Autumn term
Flying Start North

01582 595190

Room 118

Redgrave CYP Centre

Redgrave Gardens

Marsh Farm


9am – 1pm first Thursday each month 7th Sept

5th Oct

2nd Nov

7th Dec


Flying Start West

01582 616604

Dallow Primary School site

Dallow Road


9am – 12 noon second Monday each month 11th Sept

9th Oct

13th Nov

11th Dec

Flying Start Central

01582 393440

Beech Hill Primary

Dunstable Road


9am- 1pm third Wednesday each month 20th Sept

18th Oct

15th Nov

20th Dec

Flying Start South

01582 482957

Units 3G and 4G

Gallery Level, The Mall



9am- 1pm fourth Monday each month 25th Sept

23rd Oct

27th Nov

(no date in Dec)


September and October sessions have now taken place. This pilot project will run initially for four months from September until December 2017 and will be reviewed to evaluate the success before a decision is made to continue it.


0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *