NHS 111 by phone and now online:

    Contact Telephone: 111                      Online: www.111.nhs.uk

The Luton wide health care system is prompting the use of NHS 111 for when the public are seeking urgent medical help. The service is accessible by telephone and now also online and ensures that people are seen in the right place at the right time by the most appropriate healthcare professional appropriate to their healthcare needs.

Evidence shows that many parents turn to the emergency department when their children are unwell, especially in the evening and weekends. Our emergency department at the Luton & Dunstable hospital regularly see people who are not deemed to be a medical emergency. By promoting the use of NHS 111 and being able to inform the population of alternative services that are available to them in the community, we can all help ease the pressure on our busy local emergency department.

Postcards have been printed to support the promotion of NHS 111 and if you would like a supply of these for your care setting please contact Donna Holding – Donna.Holding@nhs.net from Luton CCG who will be able to arrange delivery.

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