*Awaiting update since start of limited services in September 2020- Please see new timetable on this webpage*

Video from some of the Flying Start Team available here

Flying Start during Covid-19 (Updated 30/04/20)

 Flying Start Children’s Centre

As you may be aware we have had to stop delivering our usual fun packed activity timetable due to the current situation. Whilst our group sessions and face-to-face services are no longer taking place we can still provide support to you by phone, email and via our social media pages and website.

If you have any queries or want general help and advice contact the Flying Start Office on flyingstart@luton.gov.uk. If you know the Children’s Centre area you live in/usually attend, you can contact them on the details below:

Flying Start Central

01582 546931  flyingstartcentral@luton.gov.uk  @FlyingStartCentralLuton (Facebook)

Flying Start North

01582 546925  flyingstartnorth@luton.gov.uk @FlyingStartNorthLuton (Facebook)

Flying Start South

01582 546929 flyingstartsouth@luton.gov.uk  @FlyingStartSouthLuton (Facebook)

Flying Start West:          

01582 546932 flyingstartwest@luton.gov.uk  @FlyingStartWestLuton (Facebook)

We are posting ideas for play and learning, activities and fun on our Facebook pages so you can access information at a time that suits you.

If you are not already registered with us you can complete an online Flying Start Children’s Centre registration form and we will contact you: https://myforms.luton.gov.uk/service/Flying_Start_Childrens_Centre_Registration_Form

Parenting Support Helpline


For more generalised parenting queries, such as toilet training, starting solids, mealtimes, bedtime routines, behaviour etc. Flying Start have set up a helpline for you between 10am and 3 pm on weekdays. You can text or ring 07501 722556 or email flyingstartparenting@luton.gov.uk

Free Online Parenting Course 

 All Luton parents and carers are able to access FREE online courses at www.inourplace.co.uk using access code HATTERS and their Luton postcode. This includes four courses: antenatal, postnatal, understanding your child and understanding your teenager’s brain.

Antenatal Education

In addition to the online course mentioned above, we have videos of past Bump to Babe sessions on our webpage which cover labour, birth and caring for your baby: https://www.flyingstartluton.com/pregnancy/services/bump-to-babe/.

There is also lots of information to read from the NHS on: https://www.nhs.uk/conditions/pregnancy-and-baby/

Keeping Baby Safe Helpline – suitable for parents-to-be or new parents

As we are unable to run our monthly class, parents-to-be or new parents can book a free Telephone Consultation direct with our child safety expert Elaine. This 1-1 call allows you the opportunity to ask questions and discuss methods of choosing safe and compliant nursery equipment for your new-born. We share vital information about #TubesOfLife and nursery products to help you make informed choices and keep baby safe once born. To book a telephone appointment slot: Call or Text 0755 33 48485 or email safeathome@luton.gov.uk. You can also message on the Safe at Home facebook or website: @safeathomecip  www.safeathomecip.org.uk

Coronavirus (COVID-19) and Caring for your Baby – advice from the Lullaby Trust: https://www.lullabytrust.org.uk/safer-sleep-advice/coronavirus-and-caring-for-your-baby/?bblinkid=215118378&bbemailid=20573393&bbejrid=1443108130

 Free Safe at Home Helpline

Do you have a question about how to keep your child/ren safe from accidental home injuries now that you are spending more time at home during the COVID-19 pandemic? Our HELPLINE adviser ‘Elaine Ainsworth’ who is the Luton Child Injury Prevention expert is on-hand to take your calls on our child injury prevention information line – open weekdays between 12 noon and 4pm excluding bank holidays. Call or Text 075533 48485 or email safeathome@luton.gov.uk. You can also message on the Safe at Home facebook or website: @safeathomecip www.safeathomecip.org.uk

Speech and Language Therapist- Talking Takes Off Drop in

 Although we aren’t running our face-to-face sessions at the moment, our speech and language therapist Emily, is still available to talk to you about your child’s talking and listening skills over the phone if you have concerns. The service is suitable for children who are not already known to the Speech and Language Therapy Service and for those with early concerns about their child’s talking. To book a phone call, please email emily.martin14@nhs.net

Health Visiting

 Parents can call health visitors and school nurses on 0333 405 0087. If you need support with where and when to seek help if your child is ill, download this helpful advice sheet from the Community Health Services: Parent Advice sheet – COVID Beds and Luton

  Feeding support 

 We have pulled together some information for parents around infant feeding during the Covid-19 Pandemic. Please see the documents here:

Information for parents on Infant feeding during Covid 19

Breastfeeding support during Covid 19


Healthy Start Vitamins

Healthy Start vitamins are currently unavailable through Children’s centre and we are working on how we can make these available for families. Healthy Start vitamins are available from Superdrug for £3.99. Alternative vitamins are also available from pharmacies and supermarkets please see our guide to children’s vitamins here: Infant vitamin supplements

PHE are recommending that during this time if you are not going outside often everyone should take a vitamin D supplement of 10 micrograms daily. This advice is specifically about protecting bone and muscle health and not reducing the risk of infectious diseases.

We will be updating our webpage: https://www.flyingstartluton.com/parenting/information/healthy-start/

and click here for advice on: Vitamins and supplements in pregnancy

Please find a guide below about the Healthy Start Scheme during this pandemic

Healthy Start Scheme and Covid-19


 Volunteering opportunities are on hold for Flying Start  however the Volunteer Support Officer Sharon is available for guidance on future roles and other volunteering opportunities within the council in supporting the community. For more information visit: https://www.flyingstartluton.com/getting-involved/

Relationship Support

 Being at home 24/7 can cause tension and stress and you may find that there are arguments and stress. When arguments are frequent, heated and not resolved they can affect your child in many ways. Relate have some good suggestions and advice on relationships:  https://www.relate.org.uk/relationship-help/help-relationships/arguing-and-conflict/i-cant-seem-stop-arguing-my-partner-what-can-we-do and another good resource is: https://click.clickrelationships.org/home/all-issues/

 We are aware that not everyone is safe in their own home. If you are scared or being hurt we urge you to contact the police or the national Domestic Abuse Hotline on 0808 2000 247

Staying safe during lockdown

For information about Coronavirus and the services provided by Luton Council and partner agencies, including information on debt advice, foodbanks, emotional wellbeing and obtaining help and support whilst social distancing, visit: https://www.luton.gov.uk/Health_and_social_care/coronavirus/support/Pages/default.aspx


Help children aged 2 to 4 to learn at home during coronavirus (COVID-19)


Most importantly, at this time – Stay safe, Stay home and Save lives. We look forward to welcoming you back to the children’s centre soon!