2 year family worker overview
As of 1st January 2017, 4 new posts (one per neighbourhood) were created called Flying Start Two Year Family Workers.
The Two Year Family Worker posts support the delivery of an integrated 2 year check through effective information sharing, and providing an Integrated Health & Wellbeing service to parents/carers. We aim to provide improved support to families through the process of the integrated two year check, giving earlier and more targeted support for those children who require it as well as clear pathways of information sharing between Health, Children’s Centres and our Early Years Settings.
Working as a conduit between Health, Early Years and Children’s Centres, the Two Year Family Worker role provides a joined up service for families. The role is very varied, offering support to families:
- to access Children’s Centre services,
- attend a Development Check
- access a Parenting course
- apply for 2 year funding
- find a nursery
- signpost to a local dentist
- arrange a Safe at Home Check
- or sharing complex information with service providers.
As part of our role we work alongside the SEN Team to help children with additional needs receive the correct support and find an appropriate place in a nursery.
The two year Family Workers have enjoyed great success to date. Since June 2017 the team have:
- Made 324 individual contacts with families
- Supported 43 children into a nursery provision
- Completed 99 integrated checks, which we expect to significantly increase due to a large number of children starting nurseries in September.
- We have sign-posted 62 families to other services.
- Made contact and built positive relationships with our nursery provisions
- Encouraged and mentored our Support Workers in developing Universal Services
Our team can also offer support to families, professionals, settings and parent/carers with a broad range of groups, courses and early support.
The project has now been extended to June 2018 and we hope for many more good outcomes with families and for our links with nurseries and health services to grow.
Evidence based parenting courses – finding the best intervention for your families
Flying Start offers a range of universal and targeted (t) evidence based parenting programmes for families with under 5s (or where at least one child in the family is under 5 years). Our programmes are offered in the four Flying Start Children Centre neighbourhoods and through Stepping Stones. We are also working in partnership with Luton Adult Learning and have some courses being offered within schools. Information on all courses is available on our website www.flyingstartluton.com
Mellow Parenting (t) is aimed at mothers with wider difficulties within their family lives (up to Level 4 on LSCB threshold document) including social isolation, domestic abuse and substance misuse. It is an attachment and relationship based group intervention for mums using mixtures of reflective and practical techniques. It allows parents to address their personal challenges as well as the challenges they face with their children. Mellow is currently being offered at Stepping Stones. Please contact 01582 457114.
We also offer Webster Stratton Incredible Years Pre-school Programme (t). This programme is designed for families with children aged 3-5 years who have early onset behaviour difficulties. The programme particularly focuses on the importance of play and how this helps children to develop learning, social and emotional skills and school readiness. A key element of the programme is the importance of praise. With one programme underway at Flying Start West at the Mossdale site we are now taking referrals for the next planned course in Flying Start South, due to start in January 2018. This course has proven results in reducing longer term school exclusions when accessed early.
Flying Start children’s centres also have a universal rolling programme of Family Links Nurturing programme and HENRY (Healthy Exercise and Nutrition for the Really Young). Further information on these is available on the website.
If you would like someone you are working with to access a targeted parenting programme (t) and they are not already open to an Early Help or Social Work service you will need to complete an Early Help Assessment.
If you are a professional working with a family and not sure which course would best meet the needs of that family, please do not hesitate to contact Sue Bugden, our Flying Start parenting co-ordinator who will be happy to discuss referrals with you in more detail so that we can ease the pathway for families into the course that best meets their parenting needs.
Susan.Bugden@luton.gcsx.gov.uk Tel: 01582 558336
For HENRY programme please contact Joe.Brabrook@pre-school.org.uk
Pilot of “housing surgeries” in Flying Start Children’s Centres
From September 2017, colleagues from Luton’s housing department have been providing regular “housing surgeries” in children’s centre premises. The sessions are available to families with any children aged five and under and give families the opportunity to discuss any housing related problems they are having.
Each surgery is attended by two housing officers; one from the Secure Tenancy team and a second from the Temporary Accommodation team. Children’s centres provide a room for the surgeries and meet and greet the families attending, taking the opportunity to inform families about other services offered by Luton’s Flying Start Children’s Centres.
Families can book a timed slot (30 mins) to attend and speak to the housing officers. Both the children’s centre and the housing teams are advertising the surgeries.
The housing department are offering one half day session to each neighbourhood on a monthly basis. Each neighbourhood has selected a regular slot for their surgery and will keep to the same pattern each month. If parents cannot access a session at their local children’s centre they can be encouraged to book a surgery at another centre.
|Flying Start Children’s centre||Room/building
|Day/week||Dates in Autumn term|
|Flying Start North
Redgrave CYP Centre
|9am – 1pm first Thursday each month||7th Sept
|Flying Start West
|Dallow Primary School site
|9am – 12 noon second Monday each month||11th Sept
|Flying Start Central
|Beech Hill Primary
|9am- 1pm third Wednesday each month||20th Sept
|Flying Start South
|Units 3G and 4G
Gallery Level, The Mall
|9am- 1pm fourth Monday each month||25th Sept
(no date in Dec)
September and October sessions have now taken place. This pilot project will run initially for four months from September until December 2017 and will be reviewed to evaluate the success before a decision is made to continue it.
Taking care of your child’s health
All parents and carers of children and young people should have access to the right support, says Dr Uzma Sarwar, Clinical Director for Luton Clinical Commissioning Group. Taking care of a child’s health is a great responsibility, and sometimes it can be difficult to know what to do or where to go for the best. Here are some healthcare services available for your little wonders….
Please remember that, if you think your child urgently needs medical help or advice but it’s not a life-threatening situation you can use the NHS111 service for free. Your call will be answered by a trained operative who has access to clinical staff (doctors and nurses) and will advise you on what to do for the best. The advisors are able to assess your child’s symptoms and if necessary can book you to see a clinician face to face, possibly at the Luton Urgent Treatment Centre. This may well be quicker and more appropriate than attending your local A & E Department. Remember NHS111 is available 24 hours a day, 365 days a year.
Using a pharmacist as a first point of contact when your child is unwell is often the best thing to do. Pharmacies are open until late and at weekends and an appointment is not needed. Pharmacists can help with minor ailments, can give medical advice and help with medicines. There are approx. 52 pharmacies in Luton and many open late in the evening, at weekends and bank holidays.
Your GP Practice
A great way to access GP Services at your practice is to sign up to GP online. Once registered you’ll be able to use a website or app to:
- book or cancel appointments online with a GP or nurse
- order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
- view clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters
- The service is free and available to everyone who is registered with a GP.
For most minor illnesses, usual winter bugs and minor cuts, self-care at home is the best choice for your family. A well-stocked medicine cabinet can cost as little as £6. It should include essential items like pain relief medication, a thermometer, bandages and some plasters. These items will help get your little ones back on their feet within a few days, avoiding unnecessary trips to your GP or to A&E.
Advice on Childhood ailments
To help you, Luton’s children’s services team have put together some leaflets with help and advice about some of the most common childhood ailments. They are available to view or download from the CCG’s website www.lutonccg.nhs.uk
For immediate life-threatening emergencies, call 999 or attend your local Emergency Department.
So remember there is lots of support out there when your child is feeling unwell and accessing care in the right place will help you get your little one back to full health quickly.
Flying Start is delighted to announce the launch of the new Safe at Home website for parents, carers and professionals at www.safeathomecip.org.uk
The website will provide information to support families seeking advice and tips relating to child safety in the home for babies, toddlers and children under 5. It offers the opportunity for a parent living in Luton to apply online 24/7 for a FREE home safety check. If a parent is on a low income and receiving benefits, they may also qualify for a donation of child safety equipment including safety gates, fireguards, cupboard locks. A short application form can be found on the apply online page which the parent to complete at a time convenient for them. We then follow up with a call from a home safety advisor to arrange a mutually convenient time for the home visit and equipment fitting.
The aim of Safe at Home is to reduce the risk of accidental injuries and even death for children under 5. We do this by raising awareness and helping parents to ensure a safe home environment for their little ones as recommended in the NICE guidance … with CIP ‘child injury prevention’ as our motto. Take a look around the website www.safeathomecip.org.uk . You will find lots of safety information relating to the most common everyday type of accidents.
Our new Public Health programme Tubes of Life is featured and includes an informative video link aimed at practitioners. This demonstrates the 3 key messages of TOL including why and how these important messages can be shared with parents.
The website features regular safety topics and campaigns relating to local and national child safety issues. There is an events and training tab where you can find out about further training and support and latest Safe at Home news. At the moment we are promoting a free workshop for pregnant and new parents called Choosing & Using Nursery Equipment. Practitioners will also find the Professionals page a useful link to source child safety related information.
Led by the Pre-School Learning Alliance and our partners Flying Start, Public Health and Bedfordshire Fire & Rescue Service, we look forward to reaching more families and helping keep our young children in Luton safe.
For futher information contact:
Elaine Ainsworth – Child Injury Prevention Co-ordinator
Telephone: 0755 3348 485
General Email: firstname.lastname@example.org
Secure Email: email@example.com